Refund policy
30-Day Returns
We want you to love your driveable collectible. If you're not satisfied, you can request a return within 30 days of delivery.
Eligibility
- The item must be unused, in the same condition you received it, and in its original RASTAR retail packaging with the remote controller and all accessories.
- You need your order number or proof of purchase.
How to start a return
Email us at innyyyk@gmail.com with your order number. We'll reply with return instructions. Items sent back without first requesting a return will not be accepted.
Damaged, defective or wrong item
Please inspect your order on arrival. If the car arrives damaged, defective or you received the wrong item, contact us within 7 days of delivery with photos or a short video and we'll send a replacement or issue a full refund at no extra cost.
Refunds
Once your return is received and inspected, we'll notify you and, if approved, refund the original payment method within 5-10 business days. Return shipping costs are the customer's responsibility unless the item arrived damaged, defective or incorrect.
Cancellations
Orders can be cancelled free of charge before they ship. Contact us as soon as possible.